StorQuest Assistant Store Manager

About the role

The Assistant Store Manager assists William Warren Properties customers during some of their most challenging times. They manage the daily operations of a site, assist with revenue, delinquency management, occupancy, and customer service.

Responsibilities

• Assist customers with the rental process including converting sales, taking payments, selling merchandise, offering insurance, and guiding customers on their storage journey.
• Manage operational activities such as inspecting stores, maintaining cleanliness, performing minor maintenance, and cleaning vacated units.
• Contact vendors for routine maintenance repairs.
• Accurately handle cash, balance receipts, process payments, and deposit funds.
• Communicate effectively with customers to understand their unique situations and provide solutions.
• Work weekends as needed or required.

Requirements

• 1+ years in Customer Service/Sales experience
• Tech Savvy
• Experience in Cash Handling

Qualifications

• Passion for guest service and sales
• Positive, outgoing personality
• Ability to learn new things
• Strong accountability and work ethic
• Team-first mentality
• Experience in the retail or service industry preferred

Skills

• Excellent communication skills
• Customer service skills
• Basic computer skills

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Matching Contributions
• Paid Time Off (PTO)
• Holiday Perks
• Performance-based Bonus
• Team-building Events & Activities
• Employee Assistance Program
• Pet Insurance

Pay

$16.00 - $17.00 per hour + Bonus Potential

Schedule

Regular and consistent attendance at the assigned location is required. Ability to work weekends as needed or required.