StorQuest Assistant Store Manager

About the role

The Assistant Store Manager at StorQuest Self Storage assists guests during challenging times, manages daily operations, and supports the Store Manager.

Responsibilities

• Assist guests during challenging times
• Create and provide exceptional guest experiences
• Manage the rental process including converting sales, taking payments, selling merchandise, offering insurance, and guiding customers on their storage journey
• Perform operational activities such as inspecting stores, maintaining cleanliness, and managing minor maintenance
• Handle cash, balance receipts, process bank deposits, and contact vendors for repairs

Requirements

• 1+ years in Customer Service/Sales experience
• Tech Savvy
• Experience in Cash Handling
• Available on weekends

Qualifications

• A huge passion for guest service and sales
• The ability to be a part of a team to support and motivate others
• A positive, outgoing personality
• An insatiable appetite to learn new things
• A strong work ethic and enthusiasm for teamwork
• Experience working in the retail or service industry preferred

Skills

• Active listening
• Customer service
• Sales
• Problem-solving

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Matching Contributions
• Paid Time Off (PTO)
• Holiday Perks
• Performance-based Bonus
• Team-building Events & Activities
• Employee Assistance Program
• Pet Insurance

Pay

$15.00 - $17.00 per hour + Bonus Potential

Schedule

Regular and consistent attendance at the assigned location is required. Ability to work weekends as needed or required.