Store Team Member (Cashier, Stocker, Animal Care)
About the Role
As a Store Team Member at Pet Supplies Plus, you’re passionate about people and their pets. You’ll provide exceptional, neighborly service at every opportunity, helping neighbors with tasks like selecting the perfect toy, comparing pet food ingredients, fitting pets with harnesses, educating customers on pet ownership, stocking shelves, and ringing up purchases. You’ll also care for in-store pets by feeding them and maintaining their habitats while engaging with neighbors and maintaining a positive attitude.
Responsibilities
- Process neighbors’ purchases with accuracy and efficiency, including Preferred Pet Club membership information.
- Safely unload delivery trucks, stock shelves, and carry purchases to neighbors’ cars.
- Provide care for in-store pets, including cleaning habitats, feeding, and handling animals.
- Answer neighbors’ questions about animal care to help them find or maintain the perfect pet.
- Act as backup support when extra help is needed in any area of the store.
- Stay knowledgeable about animals and products to provide outstanding service.
Requirements
- Ability to perform physically demanding tasks, including lifting 40-65 lbs. and standing for long periods.
- Flexibility to work evenings, weekends, and holidays.
- Must pass a drug screening (in applicable states) and be at least 16 years old.
Benefits
- Employee discounts.
- Flexible schedules.
- Pay increases and pet care training programs.
- Opportunities for promotion from within.
- Medical, dental, and vision plans (for full-time employees).
- Health savings and flexible spending accounts (for full-time employees).
About the Company
Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 770 locations in 44 states, the stores feature a streamlined design for easy navigation, offering a wide assortment of natural foods, hard goods, and pet services. Friendly, knowledgeable staff build relationships with pets and their owners, creating playful store experiences. Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the top full-service pet supplies franchise for its performance in financial strength, stability, growth rate, and system size.