Store Team Member (Cashier, Stocker, Animal Care)
About the Role
As a Store Team Member at Pet Supplies Plus, you’re passionate about people and their pets. You’ll provide exceptional, neighborly service at every opportunity, helping neighbors with tasks like selecting the perfect toy, comparing pet food ingredients, fitting pets with harnesses, educating customers on pet ownership, stocking shelves, and ringing up purchases. You’ll also care for in-store pets by feeding them and maintaining their habitats while engaging with neighbors and maintaining a positive attitude.
Responsibilities
- Process neighbors’ purchases with accuracy and efficiency, including Preferred Pet Club membership information.
- Safely unload delivery trucks and stock shelves to ensure product availability.
- Carry heavy items (e.g., bags of kibble, cat litter, aquariums) to neighbors’ cars.
- Provide care for in-store pets, including cleaning habitats, feeding, and handling animals.
- Answer neighbors’ questions about animal care and product recommendations.
- Act as backup support for team members when extra help is needed.
- Stay knowledgeable about animals and products to deliver outstanding service.
The role can be physically demanding, requiring heavy lifting (40-65 lbs.) and standing for long periods.
Requirements
- Flexibility to work evenings, weekends, and holidays.
- Must pass a drug screening (in applicable states) and be at least 16 years old.
Benefits
- Employee discounts.
- Flexible schedules.
- Pay increases and pet care training programs.
- Opportunities for promotion from within.
- Medical, dental, and vision plans (for full-time employees).
- Health savings and flexible spending accounts (for full-time employees).
About the Company
Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 770 locations in 44 states, stores feature a streamlined design for easy navigation, offering natural foods, hard goods, and pet services. Friendly, knowledgeable staff build relationships with pets and owners, creating playful store experiences. Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine’s 2026 Franchise 500® list and is the top full-service pet supplies franchise for financial strength, stability, growth rate, and system size.