Store Support

About the role

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Responsibilities

• Ensure an outstanding customer order fulfillment experience
• Assist customers in the lot or provide administrative services
• Direct customers to store departments or merchandise
• Answer customer questions on product order status
• Handle cash management or program compliance
• Work cooperatively with other Associates, vendors, carriers
• Productively with little/some supervision
• Be detail-oriented
• Have proven time management skills
• Demonstrate a high level of integrity at all times
• Respond to operational concerns of all associates
• Remain focused on store specific business objectives
• Support key operational responsibilities

Requirements

• Professional Experience
• Learning Potential
• Responsibility
• Customer Focus

Qualifications

Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Skills

N/A

Benefits

N/A

Pay

N/A

Schedule

N/A

Location

6338 1067 E. Gulf to Lake Hwy, Inverness, FL

Application Process

As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.

Disability Accommodations

If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.

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