Assistant Manager - Store

About the role

TravelCenters of America offers a convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand products, and are stocked with Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts! The Store Assistant General Manager assists the General Manager with operations and marketing functions of the Travel Store/Convenience Store. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability. The Assistant General Manager ensures we are returning every traveler to the road better than they came!

Responsibilities

• Lead and inspire the team to meet and exceed company performance standards and improve the potential of the Store department (e.g., fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
• Develop a trusting atmosphere conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
• Recruit, hire, train, and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
• Help achieve financial objectives through effective management of people, product, service, and facility processes, including a focus on revenue and profit components
• Adhere to safety standards and abide by standards of operation; follow company guidelines on vendor relationships
• Assume duties of any hourly associate position as necessary

Requirements

• High School Diploma (or GED) required
• Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or related industry
• Exhibit good verbal and written communication skills
• Ability to work flexible hours including nights, weekends, and some holidays
• Proficient in Microsoft Office; operational understanding of POS software

Benefits

• Competitive wages and annual bonus opportunity
• Medical, dental, vision, and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• On-site meal discount
• A wide variety of discounts on technology, travel, food, and fuel
• Opportunity for growth and advancement
• Relocation assistance (relocation not required)

Pay

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills.

Schedule

Ability to work flexible hours including nights, weekends, and some holidays.

Physical Demands

The team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All performed with or without a reasonable accommodation.

Work Environment

While performing these duties, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. The employee may be exposed to dirt, dust, grime, grease, oil, gas, and high-concentrated cleaning solutions.