Store Supervisor

Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

Why Join Us?

• Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
• Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Responsibilities

• Provide excellent customer service and support at the front desk.
• Accurately process product returns throughout the day.
• Monitor pick tickets from the yard and make real-time adjustments as needed.
• Review the customer aging report regularly and throughout the month.
• Monitor the order system to ensure orders are properly marked and completed.
• Track open orders and verify that picked-up orders are invoiced correctly.
• Complete new hire paperwork and ensure timely submission to HR.
• Monitor UKG daily for system errors and manage time-off requests.
• Accurately process and complete payroll tasks on schedule.
• Ensure OSHA training compliance is maintained at each store location.
• Coordinate and organize regular safety meetings.
• Provide clear daily work direction and assign tasks effectively to staff.
• Monitor employee productivity and offer constructive performance feedback.
• Train new employees on job responsibilities and provide ongoing training to existing staff.
• Assist in preparing and providing input on employee performance evaluations.
• Participate in the hiring process and support candidate selection as assigned by management.
• Address performance or disciplinary issues in coordination with the manager.
• Strong hardware knowledge required; ability to assemble grills, tools, and power equipment.
• Assist in maintaining and operating the paint department.
• Provide support and expertise in plumbing-related products and services.
• Operate the register and assist as a cashier when needed.
• Perform snow removal and assist with seasonal maintenance duties.
• Serve as a delivery person when necessary.
• Must be available to work weekends.

Requirements

• Proven ability to analyze technical problems, identify root causes, and implement long-term solutions.
• Strong verbal and written communication skills with the ability to communicate clearly and professionally.
• Demonstrated ability to assess situations, determine urgency and risk, and make sound, timely decisions in the best interest of the organization.
• Ability to recommend and implement process improvements to support business objectives.
• Maintains a high level of confidentiality with sensitive or proprietary information.
• Proficient in Microsoft Office programs, including Word and Excel.
• Experience using BisTrack or similar business management software.
• Excellent customer service skills with the ability to resolve issues efficiently and professionally.
• Strong leadership abilities with experience directing, motivating, and developing a team.
• Highly organized, punctual, and dependable with strong time management skills.
• Ability to operate a cash register and accurately handle transactions.
• Ability to operate delivery vehicles as needed.
• Must be able to stand and remain active on your feet for up to 8 hours a day.
• Frequently requires extended periods of sitting and computer use.
• Occasionally required to lift and/or move items up to 50 pounds.

Benefits

• Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement.
• Medical, Dental, and Vision Plans
• 100% Employer Paid Group Term Life, AD&D, and STD
• Additional Voluntary Life, AD&D, and LTD
• Paid Time Off & Holiday Pay
• Flexible Spending Accounts
• 401(k) Plan
• Scholarship & Tuition Assistance Programs
• Employee Assistance Program

Schedule

• Must be available to work weekends.