Store Set-up Specialist

About the Role

Join the Pet Supplies Plus store set-up team as a Store Set-up Specialist. This role involves partnering with store teams to set up new stores, providing direction to team members, and ensuring accurate and timely project completion.

Responsibilities

• Direct and accompany store team members with unloading merchandise, installing shelving, stocking shelves according to store standards, and setting up store fixtures.
• Inspect work to ensure it meets company standards and operates according to established safety standards.
• Ensure project activities are within budgeted hours, determined deadlines, and allotted resources.
• Deliver strong customer service to internal and external customers.
• Provide timely project status updates to Store Leaders (Store Manager and District Team Leader) and Store Development Leaders.
• Partner with the construction team on punch list expectations for store construction.
• Implement new procedures, best practices, useful tools, and efficiencies for new stores.
• Follow all Company policies and procedures.

Requirements

• Ability to travel 90%+ of the year.
• Experience in leading teams and/or directing others.
• Strong communication skills, with the ability to express information and ideas clearly and effectively.
• Strong project management skills, with the ability to manage multiple priorities and deadlines.
• Ability to work in a demanding, fast-paced environment and adapt to change.
• Strong analytical and problem-solving skills, with the ability to see implications and provide solutions.
• Ability to develop effective contingency plans to address risks.
• Strong interpersonal skills, with the ability to develop relationships across all levels.
• Ability to operate basic hand tools and small power tools.
• Ability to lift up to 45 lbs., and stand, kneel, and bend for 2-10 hours a day.
• Valid driver's license and minimum 21 years of age.
• Must be available to work a rotating schedule, including days, nights, and weekends.
• Must have reliable transportation to drive to stores and/or airports.
• Must pass a drug screening.

This position typically requires overnight travel for up to 2 weeks.

About the Company

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 770 locations in 44 states, the stores feature a streamlined design for easy navigation, offering a wide assortment of natural foods, hard goods, and pet services. Friendly, knowledgeable staff provide personalized service, creating playful store experiences. Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in financial strength, stability, growth rate, and system size.