Store Reserved Lot Attendant
About the role
TravelCenters of America offers a convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand products, and are stocked with Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts!
Responsibilities
- Work in a fun, trusting environment focused on great customer service
- Absorb Professional Drivers who use our Reserve-It parking program with arrival, parking and general information
- Maintains Parking Lot cleanliness, and Fuel Island cleanliness when not assisting with Reserve-It functions.
- Follows the proper customer service sequence as outlined in the Operation Manuals.
- Prioritize your work according to the customer and management needs
- Know and follow safety guidelines and report potentially unsafe situations caused by employees and customers
- Establish strong communication and rapport with management team and co-workers
- Perform other job-related duties as assigned
Requirements
A dedicated individual who works well with others and is excited to be part of our team!
A great work ethic and positive attitude
Good verbal communication skills; Cash handling skills
Ability to work flexible hours including nights, weekends and some holidays
A valid driver’s license
Qualifications
The ideal candidate will have:
- Experience working in a fast-paced environment
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Knowledge of basic customer service principles
Skills
Basic computer skills
Customer service skills
Benefits
Medical, dental, vision and life insurance
401(k) with a company match
Vacation and paid holidays
Tuition reimbursement
On-site Meal discounts
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement
Pay
$15.00 - 16.00 per hour
Schedule
Flexible hours including nights, weekends and some holidays