Store Operations Consultant

About the role

Are you a positive, upbeat, passionate, ambitious, and determined? One that thrives in a rapidly changing environment? Are you looking for an opportunity to work within a growing retailer and inspired to make a difference? As one of Verizon's trusted retail partners, Victra is the largest premium retailer in the United States. We need Store Operations Consultants to work a part-time schedule to represent and expand our brand while building a fun and trusting environment for our guests.

Responsibilities

• Assist Wireless Sales Consultants sell a full range of telecommunications products and services to guests in a professional and customer‑friendly approach
• Multitask
• Display basic math skills
• Work a flexible retail schedule
• Develop sales skills
• Develop analytical skills
• Accept additional responsibilities when needed
• Contribute to the success of your store's sales goals set by the Store Manager
• Represent the store in a positive manner while providing excellent customer service
• Diligently learn all Victra/Verizon products and promotions and keep knowledge current
• Inspire customers to buy
• Assist in the preparation of sales contracts and accept and process payments from customers
• Answer customers' queries or concerns
• Provide advice to customers regarding all Victra/Verizon products and services
• Advise customers on utilization and care of merchandise and products
• Maintain sales records for inventory control
• Assist in display of merchandise and overall store presentation
• Handle all returns courteously and professionally
• Adhere to loss prevention and inventory control standards and all Victra policies and procedures

Qualifications

• High school diploma; AA preferred

Requirements

• 1‑2 years of experience in a retail sales environment preferred
• Ability to lift up to 10 pounds
• Ability to sit for long periods of time (unless accommodations are required/requested for an employee under the ADA)
• Travel requirements: none

Skills

• Excellent communication skills
• Ability to read various reports
• Basic math skills
• Multitasking
• Sales skill development
• Analytical skill development

Schedule

Part‑time schedule