Store Operations Consultant

About the role

As one of Verizon's trusted retail partners, Victra is the largest premium retailer in the United States. We need Store Operations Consultants to work a part-time schedule to represent and expand our brand while building a fun and trusting environment for our guests.

Responsibilities

• Assist Wireless Sales Consultants sell a full range of telecommunications products and services to guests in a professional and customer‑friendly approach.
• Multitask, display basic math skills, work a flexible retail schedule, develop sales skills, and analytical skills.
• Be highly‑motivated and eager to accept additional responsibilities when needed.
• Contribute to the success of the store's sales goals set by the Store Manager.
• Represent the store in a positive manner while providing excellent customer service.
• Diligently learn all Victra/Verizon products and promotions and keep knowledge current.
• Inspire customers to buy.
• Assist in the preparation of sales contracts and accept and process payments from customers.
• Answer customers' queries or concerns.
• Provide advice to customers regarding all Victra/Verizon products and services.
• Advise customers on utilization and care of merchandise and products.
• Maintain sales records for inventory control.
• Assist in display of merchandise and overall store presentation.
• Handle all returns courteously and professionally.
• Adhere to loss prevention and inventory control standards and all Victra policies and procedures.

Requirements

• High school diploma; AA preferred.
• 1‑2 years of experience in a retail sales environment preferred.
• Excellent communication skills and ability to read various reports.
• Physical requirements: ability to lift up to 10 pounds; ability to sit for long periods of time (unless accommodations are required/requested for an employee under the ADA).
• Travel requirements: none.

Schedule

Part‑time schedule with flexible retail hours.