store manager - West / Central San Antonio

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.

Responsibilities

• Create and maintain a positive and inclusive environment for all customers and employees.
• Manage a team of baristas, ensuring they meet or exceed service standards.
• Oversee inventory management to ensure adequate supplies for daily operations.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Collaborate with other departments to align goals and improve overall operations.

Requirements

• 3 years retail / customer service management experience or 4+ years of US Military service.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mentality with experience in a sales-focused environment.
• Strong leadership skills and the ability to coach and mentor team members with professional maturity.

Qualifications

• Minimum High School or GED Requirements.
• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Skills

• Customer service skills.
• Leadership and coaching abilities.
• Inventory management.
• Strategic planning and execution.

Benefits

• Medical, dental, and vision insurance.
• Paid parental leave.
• Discounted company stock program.
• Access to the Starbucks College Achievement Plan for tuition assistance.
• Financial well-being tools.
• Access to educational opportunities.
• Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
• Disability and life insurance.
• Short-term and long-term disability.
• Family expansion reimbursement.
• Paid vacation from date of hire.
• Sick time (accrued at 1 hour for every 25 hours worked).
• Eight paid holidays.
• Two personal days per year.
• Access to backup care and DACA reimbursement.
• Compliance with state and local laws regarding employee leave benefits.

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

The actual schedule for the successful candidate will vary based on the needs of the business and the candidate's availability.