Store Manager

Leadership and Management

Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well kept based on Company standards.
Schedule employees within Company guidelines to maximize customer service and maintain site image.
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.

Site Relationships

Develop positive and professional relationships with all suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image within the neighboring community.

Training and Development

Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
Train all employees on safety procedures and promote safety awareness.

Communication

Develop ways and means to ensure that all employees receive proper communication in a timely manner.
Establish periodic ongoing communication meetings with all site employees and the Market Manager.

Organizing and Planning

Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
Organize and maintain all site files and manuals.
Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
Ensure that all required employment-related posters and signs are in a place that is easily accessible to all employees.

Financial

Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines, as well as understand and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform all other financial analysis necessary to maximize sales and net profits.

Working Conditions

Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
Be exposed to occasional noise.
Work with a minimum of direction and supervision.
At all times work as an effective manager, supervisor and leader.