Store Manager Unassigned

About the role

Responsible for learning Walgreens’ operations and ways of working to lead “one-box” (full store operations across front-end and pharmacy). Completes accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan.

Responsibilities

• Oversees the operation (front-end and pharmacy) of a Walgreen store under the direction of the Store Manager.
• Supports store operations by shadowing or assisting the Store Manager in leading the store throughout the learning journey.
• Engages customers and patients by greeting them and offering assistance with products and services, resolving customer complaints, and supporting the Store Manager in observing customer service trends.
• Learns and actively implements compliance standard operational procedures (SOPs) across front-end and pharmacy, gaining knowledge of all computer and technology systems and software.
• Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB certification, as required by state).
• Analyzes financial & performance data for the store and pharmacy, developing action plans to improve business results, including increasing sales and controlling costs.
• Works with Store Manager to understand key inventory metrics and processes, growing front-end and pharmacy business with new initiatives directed by the Support Center, community outreach, and retail partnerships.
• Learns all aspects of people management at Walgreens, including training/coaching on standard operating procedures, using Walgreens' HR and people management systems to supervise team members, and understanding company policies and local, state, and federal laws related to selection, recruitment, record retention, and training of team members.
• Communicates with management and non-management team members, facilitating team member discussions around key operational and engagement metrics.

Requirements

• Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
• Must be fluent in reading, writing, and speaking English (Except in Puerto Rico).
• Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
• Willingness to accept assignment into a Store Manager position, if an offer is made.
• Willingness to transfer to other Walgreens retail assets located within the same hiring Area.

Qualifications

• Possesses a Bachelor’s Degree or equivalent experience.
• Has managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, with people leadership, business management, and customer-facing experience.

Skills

• Customer service skills.
• Ability to implement and follow SOPs.
• Knowledge of computer and technology systems and software.
• Ability to communicate effectively with both management and non-management team members.

Benefits

Details of benefits are available upon request.

Pay

$24.04 per hour - $43.27 per hour.

Schedule

Flexible schedule, including extended days, evenings, and weekend hours.