Store Manager (Store 6770)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and performance of retail staff. This role utilizes GameStop's business model to foster a positive shopping environment and drive sales.

Responsibilities

• Provide prompt, courteous, and professional guest service
• Manage and lead a multiunit store operation
• Support the shopping environment, including visual merchandising and sales initiatives
• Process guest purchases and returns accurately and efficiently
• Recruit, interview, hire, assess, and retain associates
• Schedule and supervise staff to ensure optimal guest service
• Ensure store cleanliness and organize merchandise
• Count and reconcile daily business transactions, handle inventory, and manage shipping
• Report injuries and maintain store records
• Work collaboratively with military personnel on military bases

Qualifications

• High school diploma or equivalent
• Associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred
• At least 1 year of retail management experience
• At least 3 years of retail sales, guest service, and/or management experience preferred
• Video game knowledge preferred

Key Job Skills and Abilities

• Genuine and individualized guest service skills
• Clear verbal and written communication skills
• Ability to work independently and as part of a team
• Leadership and problem-solving skills
• Basic math and organizational skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Physical ability to stand, move, and perform various manual tasks