Store Manager (Store 6477)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and product knowledge.

Responsibilities

• Manage and lead a multiunit store, ensuring prompt and courteous guest service.
• Support the shopping environment, promoting GameStop’s unique guest benefits and fulfilling Omni-Channel orders.
• Recruit, hire, train, and retain high-performing associates, ensuring they understand company policies and procedures.
• Schedule and supervise staff, maintaining optimal guest service and achieving sales and profit targets.
• Perform administrative tasks such as payroll processing, inventory management, and bank deposits.
• Ensure store cleanliness and organize merchandise, addressing potential safety hazards and reporting incidents promptly.
• Lead store teams in meeting and exceeding sales and profit goals, while adhering to GameStop policies and procedures.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 18 years of age.
• High school diploma or equivalent required; associate’s or bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 1 year of retail management experience required; 3 years of retail sales, guest service, and/or management/leadership experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Outgoing personality with strong people skills.
• Genuine and individualized assistance to guests.
• Clear verbal and written communication and listening skills.
• Work independently and as part of a team.
• Meet leadership performance expectations.
• Operate Point-of-Sale (POS) computer system.
• Basic mathematics and alphabetizing skills.
• Complete required paperwork properly.
• Constructively manage pressure and adapt to stressful situations.
• Reliable and trustworthy.
• Able to work alone and stand for up to 12 hours per day.