Store Manager (Store 6297)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and strategic management.

Responsibilities

• Manage and lead a multiunit store, ensuring prompt and courteous guest service
• Support the shopping environment, promoting GameStop’s guest benefits and fulfilling orders
• Recruit, train, and supervise a retail staff, ensuring compliance with company policies
• Ensure store cleanliness, organize merchandise, and maintain inventory
• Count and reconcile daily transactions, handle defective merchandise, and report injuries
• Lead the team in achieving sales and profit targets, and complete administrative tasks

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• At least 1 year of retail management experience, and at least 3 years of retail sales or management experience preferred
• Video game knowledge preferred

Key Job Skills and Abilities

• Genuine and individualized guest service skills
• Clear verbal and written communication and listening skills
• Ability to work independently and as part of a team
• Basic mathematics and alphabetizing skills
• Ability to stand, move, bend, stoop, crouch, stretch, reach, lift up to 30 lbs., and perform other basic fine and gross motor skills