Store Manager (Store 3506)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and strategic management.

Responsibilities

• Manage and lead a multiunit store operation
• Model and provide best-in-class guest service
• Support the shopping environment and promote GameStop’s guest benefits
• Hire, train, and retain high-performing associates
• Schedule and supervise staff to ensure optimal guest service
• Ensure store compliance with policies and procedures
• Count, balance, and reconcile daily transactions
• Perform inventory counts and fulfill orders
• Protect company assets and maintain store safety
• Work independently and as part of a team

Requirements

• Must be at least 18 years old
• High school diploma or equivalent
• At least 1 year of retail management experience
• At least 3 years of retail sales, guest service, or management experience preferred
• Associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred
• Video game knowledge preferred

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States
• High school diploma or equivalent required
• At least 1 year of retail management experience required
• At least 3 years of retail sales, guest service, and/or management/leadership experience preferred
• Associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred
• Video game knowledge preferred
• Outgoing personality with strong people skills
• Demonstrate clear verbal and written communication and listening skills
• Ability to work independently and as a team member
• Meet leadership performance expectations
• Operate Point-of-Sale (POS) computer system
• Possess basic mathematics and alphabetizing skills
• Complete required paperwork properly
• Carry out instructions and convey instructions to others
• Execute financial tasks in strict accordance with company policy
• Able to work alone, stand, move, bend, stoop, crouch, stretch, reach, climb, lift up to 30 lbs., and utilize fine and gross motor skills
• Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime
• Constructively manage pressure and adapt to stressful situations without impacting guest interactions; be creative and a problem solver
• Able to work alone
• Stand and move throughout the store unassisted for up to 12 hours per day
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills

Skills

• Excellent verbal and written communication skills
• Strong interpersonal and leadership skills
• Ability to work independently and as part of a team
• Proficient in Point-of-Sale (POS) computer systems
• Basic math and alphabetizing skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Ability to handle stress and adapt to changing environments

Benefits

• Comprehensive health insurance
• Retirement savings plan
• Flexible spending accounts
• Employee discounts

Pay

Competitive salary commensurate with experience and qualifications.

Schedule

Variable schedule to accommodate store operations and guest needs.