Store Manager, Sportswear & Gear

About the role

Wilson is a leading sports equipment brand dedicated to empowering athletes through innovation and quality products. The Wilson Retail Store Manager position is a key role in driving the success of the store, its team, and the broader tennis community.

Responsibilities

• Consistently maintain a fully staffed team through proactive recruiting, hiring, and training.
• Identify and develop talent for your internal pipeline.
• Manage team performance through clear expectations, coaching, and accountability.
• Drive traffic and brand love through strategic community outreach, authentic connections in your tennis community, a deep understanding of your local market, and monthly community programming.
• Schedule and attend monthly tennis lessons with your team.
• Identify, onboard, and engage store ambassadors.
• Maintain the in-store community board with up-to-date information to ensure your store is the tennis concierge for your community.
• Lead and execute impactful visual merchandising standards in partnership with the US Visual Merchandising Manager.
• Maintain inventory accuracy through proper receiving and processing procedures in partnership with the Retail Operations team.
• Collaborate with your peers and cross-functional partners with strong interpersonal skills and communication.
• Schedule your floor to ensure optimal athlete experience and coverage at all times.
• Use Key Performance Indicators to analyze and drive your business forward with educated and informed decision making.
• Deliver weekly and quarterly business reviews.
• Create quarterly strategies for business growth and team development, always in the pursuit of excellence.
• Consistently deliver on sales targets and maintain labor efficiency through strategic scheduling and floor leadership.

Qualifications

• Three to five years of retail leadership experience, including fashion or sportswear retail.
• A demonstrated ability to build long-lasting, meaningful relationships within the tennis community.
• Proven success in developing leaders and seeing opportunities to further engage with their development goals.
• Intrinsically motivated to drive for success every day.
• A proven ability to set a clear vision, align your team around common goals, and foster commitment to these objectives.
• A passion for sport is always a plus!
• Outstanding communication skills, both written and verbal.
• Driven by a high level of autonomy and excel in an entrepreneurial environment.
• A passion for bold ideas and pursuing progress at every turn.
• A conviction for what you believe in, acting with integrity and respect in every situation.

What We’ll Provide

• A reasonable estimate of the pay range is $78,000-86,000 per year at the time of this posting.
• Competitive benefits and perks, including: Paid time off, education reimbursement, medical, dental and vision coverage, pre-tax transit discounts, 401(k) with company match, life insurance, paid maternity/paternity leave, professional development opportunities, volunteering programs, complimentary Wilson tennis racquet, free monthly tennis training sessions, discounts on Wilson and Amer Sports products, and more.