store manager, Salinas/Marina

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.

Responsibilities

• Create and maintain a welcoming atmosphere for customers and staff
• Manage a team of baristas and ensure smooth operations
• Develop and implement strategies to enhance customer satisfaction and loyalty
• Collaborate with the team to ensure high-quality coffee and food offerings
• Lead by example, demonstrating professionalism and integrity
• Coach and mentor team members to help them reach their full potential
• Ensure compliance with all health and safety regulations

Requirements

• 3 years retail / customer service management experience or 4+ years of US Military service
• Strong organizational, interpersonal and problem-solving skills
• Entrepreneurial mentality with experience in a sales-focused environment
• Strong leadership skills and the ability to coach and mentor team partners with professional maturity

Qualifications

• Minimum High School or GED Requirements
• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Skills

• Customer service skills
• Leadership skills
• Problem-solving skills
• Team management skills

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*
• Sick time (accrued at 1 hour for every 25 hours worked)
• Eight paid holidays
• Two personal days per year
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• Access to 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources
• Access to other educational opportunities
• Up to 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above
• Reasonable accommodations for job applicants with disabilities

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

The work regularly demands in excess of 40 hours per week including variable hours including early mornings, evenings, weekends and/ or holidays.