Store Manager- Pandora @ Sawgrass Mills Outlet

About the role

The Store Manager at Pandora is a high-performance position that requires at least 3-5 years of experience as a Store Manager in a high-selling environment. The ideal candidate should have a strong sense of care in communication, the ability to charm and captivate audiences, and a sharp business acumen. They must also be skilled in recruiting, retaining, and developing exceptional teams, and possess knowledge of general computer software and retail point of sale systems.

Responsibilities

• Immerse yourself in Pandora’s brand, culture, and product while delivering exceptional customer experiences.
• Coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.
• Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty.
• Coach and inspire the sales team, fostering accountability for individual and store performance.
• Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• Perform all other duties as assigned.

Requirements

You must be at least 18 years old and able to provide proof of identification and eligibility to work. A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds, and timely arrival to work.

Qualifications

• Results-oriented leadership with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Developed a sense of care in communication skills both written and verbal.
• Charm and captivate an audience with the ability to connect with people at all levels of the organization.
• Sharp business acumen coupled with analytical thinking that shows and delivers positive results.
• Talent magnet, skilled in recruiting, retaining, and developing exceptional teams.
• Succession planning and internal mobility.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.

Skills

Results-oriented leadership, exceptional communication skills, business acumen, analytical thinking, talent management, and familiarity with Microsoft Office 365 Suite and retail point of sale systems.

Benefits

• Robust compensation package including base + bonus’s.
• A 401K plan to help secure your financial future.
• Extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts.
• Learning and development programs, continuous feedback, LinkedIn learning, and tuition reimbursement.
• PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

Pay

Competitive salary and bonus structure.

Schedule

Flexible work schedule that includes nights, weekends, and holidays.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting, and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewelery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

About Pandora NAM

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores. Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.