Store Manager - Palo Alto District

About the Role

We’re seeking passionate, people-first leaders to join our team as Store Managers. Work with curious, authentic, and passionate people who care deeply about coffee, customers, and the continuous pursuit of better.

Pay

The pay scale for this position is between $33.60-$38.25 per hour, annualizing to $69,888-$79,560 per year based on a 40-hour work week. The specific hourly wage offered will depend on factors including years of experience, industry knowledge, skills, geographic location, and market conditions. Pay increases may be awarded in conjunction with strong employee performance, role changes, and/or market conditions.

Benefits

• Bonus Program eligibility (paid monthly, based on performance against defined metrics)
• 401k with generous matching
• Medical, dental, and vision benefit options
• Employee Assistance Program including useful resources
• Paid vacation and holidays
• Free coffee/tea beverages and fresh baked goods
• Employee discount
• Tuition scholarship opportunities with Oregon State University E Campus

Responsibilities

• Lead and inspire a team by fostering a culture of accountability, growth, and high performance to deliver outstanding service, drive sales, and achieve financial goals
• Drive financial and operational results by executing business plans, managing inventory, cash handling, and analyzing reporting to identify opportunities for growth and cost control
• Create a positive and productive work environment by building trust, recognizing achievements, and encouraging open communication, engagement, and collaboration to support strong employee retention
• Recruit, train, and develop a high-performing team, and drive accountability through ongoing coaching, feedback, and performance management
• Embrace continuous improvement, ensuring high standards of coffeebar operations including cleanliness, organization, product quality, staffing, and compliance with all safety and labor laws
• Utilize Peet’s tools to effectively schedule, deploy, and manage staffing to meet productivity, speed, and service goals, creating seamless customer experiences during every visit
• Demonstrate sound judgement, effective change management, problem-solving, and de-escalation skills in a fast-paced work environment

Requirements

• 3 years of management/supervisory experience within the service, food industry, or equivalent related experience and training
• Open availability and ability to work 40 hours per week, including early mornings, evenings, weekends, nights, and/or holidays
• Ability to comply with Peet's Employment of Minors policies, including supervising and working with minors
• Legally eligible to work in the country where this job is located
• At least 18 years of age or older
• Perform various physical tasks during the work shift

About Us

Our purpose at Peet's Coffee is the pursuit of better—better coffee, for people and the planet. Our ambition is to become the chosen brand for coffee lovers around the world through an uncompromising focus on quality, craft, and authenticity. As part of Keurig Dr Pepper and JDE Peet's, we are a global coffee brand anchored by values that reflect who we are today and where we're going: Dare to Amaze, Own It, Make It Simple, and Win Together.

We are committed to improving conditions in coffee communities around the world through our non-profit partner, Enveritas.