Store Manager - Palm Beach

Responsibilities

• Directly manage, coach, develop, and motivate sales team
• Meet and exceed sales goals with sales associates by developing strategic and actionable plans to achieve those goals
• Create enthusiasm and excitement within store to motivate high performance teams
• Provide a strong presence on the sales floor by building relationships and placing a big focus on building clientele
• Resolve customer complaints and concerns in a timely manner
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
• Arrange team meetings and trainings to promote product knowledge and generate sales
• Provide daily store re-caps to corporate on sales, returns and product feedback
• Communicate inventory needs to corporate to support business goals
• Ensure all company policies and retail procedures are enforced at all times
• Responsible for hiring all levels of open positions within the store in a timely manner
• Responsible for scheduling staff accordingly to meet business needs
• Organize, plan, and execute in-store events
• Track and log relevant store KPIs - Conversion, AOV & UPT

Requirements & Qualifications

• Minimum high school diploma, GED, or equivalent education; Bachelor’s Degree preferred
• 5+ years of retail sales required; luxury retail management experience preferred
• Client Book Management and Clienteling experience required
• Excellent organizational, time management, prioritization, and multitasking skills
• Able to give clear directions and set expectations for staff
• Demonstrated ability to lead by example