Store Manager - Palm Beach

About the role

The Store Manager at La Ligne is responsible for the growth and profitability of the store. They must exemplify exceptional time management skills to ensure excellence, training, and development of each team member.

Responsibilities

• Directly manage, coach, develop, and motivate sales team
• Meet and exceed sales goals with sales associates by developing strategic and actionable plans to achieve those goals
• Create enthusiasm and excitement within store to motivate high performance teams
• Provide a strong presence on the sales floor by building relationships and placing a big focus on building clientele
• Resolve customer complaints and concerns in a timely manner
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
• Arrange team meetings and trainings to promote product knowledge and generate sales
• Provide daily store re-caps to corporate on sales, returns and product feedback
• Communicate inventory needs to corporate to support business goals
• Ensure all company policies and retail procedures are enforced at all times
• Responsible for hiring all levels of open positions within the store in a timely manner
• Responsible for scheduling staff accordingly to meet business needs
• Organize, plan, and execute in-store events
• Track and log relevant store KPIs - Conversion, AOV & UPT

Requirements & Qualifications

• Minimum high school diploma, GED, or equivalent education; Bachelor’s Degree preferred
• 5+ years of retail sales required; luxury retail management experience preferred
• Client Book Management and Clienteling experience required
• Excellent organizational, time management, prioritization, and multitasking skills
• Able to give clear directions and set expectations for staff
• Demonstrated ability to lead by example