store manager, Northwest Richmond, VA

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.

Responsibilities

• Lead a team that creates moments of connection and joy
• Manage a retail or customer service operation with 3 years of experience or 4+ years of US Military service
• Organize and manage tasks effectively
• Interact with customers and colleagues in a professional manner
• Coach and mentor team members with professional maturity
• Ensure operational efficiency and customer satisfaction

Requirements

• Strong organizational, interpersonal, and problem-solving skills
• An entrepreneurial mindset with experience in a sales-focused environment
• Leadership skills and the ability to coach and mentor team members
• High School diploma or equivalent

Qualifications

• Legal documentation establishing identity and eligibility to be legally employed in the country in which you apply
• Ability to work full-time (regularly exceeds 40 hours per week)
• Availability to work variable hours including early mornings, evenings, weekends, and holidays

Skills

• Customer service skills
• Team leadership
• Problem-solving
• Organizational skills

Benefits

• Medical, dental, and vision insurance
• Paid parental leave
• Discounted company stock program
• Access to educational opportunities
• Upfront tuition coverage for a first-time bachelor’s degree
• Financial well-being tools
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

You will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Starbucks Perks

• Medical, dental, and vision insurance
• Paid parental leave
• Discounted company stock program
• Access to educational opportunities
• Upfront tuition coverage for a first-time bachelor’s degree
• Financial well-being tools
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits

Equal Opportunity Employer

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.