Store Manager, New York City

Vince is seeking a dynamic, customer service-driven Full-Time Store Manager for our Prince Street location. The Store Manager oversees daily store operations, demonstrating leadership to maximize profits, sales, and customer service.

Responsibilities

• Achieve and exceed productivity and sales plan expectations
• Improve profitability by managing controllable expenses such as payroll, supplies, and shrinkage
• Set an example of exceptional customer service by leading sales efforts on the selling floor
• Teach and monitor associates in client development
• Recruit, train, motivate, and retain quality sales associates, ensuring bench strength for potential open positions
• Set goals and manage expectations by clearly communicating success metrics to staff
• Conduct monthly performance reviews with associates, discussing productivity vs. goals, coaching, and providing improvement suggestions
• Maintain high visual merchandising and housekeeping standards
• Perform daily paperwork reconciliation and other operational tasks
• Protect store assets and inventory, reconciling inventory to identify and reduce shrinkage
• Implement company policies and procedures

Requirements

• Minimum three years of experience in retail management
• Full understanding of specialty retail, including business development, visual merchandising, and store operations
• Computer skills, including operation of retail point-of-sale systems, Word, Excel, and email
• Ability to lift, carry, or move objects weighing up to 15 pounds and use ladders or stairs for merchandising
• Strong leadership, critical thinking, and problem-solving skills
• Ability to delegate responsibility and empower staff
• Strong verbal and written communication skills to convey company goals and objectives
• Positive, outgoing, high-energy personality with an entrepreneurial mindset, sales-focused, and takes full ownership of the store’s business
• Acts as a mentor and leader to staff and peers, developing individual strengths and identifying opportunities
• Ability to train staff in customer service, selling, and operations

Skills

• Ownership & Accountability
• Emotional Intelligence
• Problem Solving
• People Management

Pay

The anticipated base salary range for this position is $100,000 to $115,000 annually, depending on experience, skills, and budget. Salary may vary based on geographic location. This position is also eligible for participation in a bonus program.

Benefits

• Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding
• 401(k) with employer match
• Generous paid time off plans for vacation, sick, and personal days, as well as company holidays
• Clothing allowance & merchandise discounts
• $400 annual gym reimbursement
• Mental health support tools and telehealth psychology and psychiatry services
• Family and caregiving benefits, including competitive paid parental leave and supplemental infertility coverage
• Life, accidental death & dismemberment, short-term disability, and long-term disability insurance
• Supplemental hospital indemnity, specified disease, and accident coverage
• Pre-tax commuter benefits, including transit and parking
• Discounted pet, home & auto, and legal insurance