Jobs · Customer Service · Delaware

store manager- Milford/Dover, DE

Starbucks · Dover, DE · 1 wk ago
Customer ServiceFull-time

About the role

The role involves managing a team of baristas to ensure smooth operations and customer satisfaction.

Responsibilities

  • Oversee daily operations including inventory management and staff scheduling.
  • Train and mentor baristas to enhance their skills and productivity.
  • Ensure compliance with health and safety regulations.
  • Handle customer complaints and resolve issues promptly.

Requirements

  • Bachelor's degree in Business Administration, Hospitality Management, or related field.
  • At least 3 years of experience in a managerial position within the hospitality industry.
  • Proven ability to lead and motivate a team.
  • Strong communication and interpersonal skills.
  • Experience with restaurant management software.

Qualifications

  • Valid food handler certification.
  • Fluency in English.

Skills

  • Leadership and team management.
  • Customer service orientation.
  • Problem-solving and decision-making.
  • Time management and organizational skills.

Benefits

  • Comprehensive health insurance coverage.
  • Flexible work schedule.
  • Professional development opportunities.
  • Employee discounts on Starbucks products.

Pay

$20-$25 per hour based on experience and qualifications.

Schedule

Full-time position with potential for part-time opportunities.

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