Store Manager - Meatpacking District, New York

About the Role

Join us to oversee our newly opening store in New York, situated in the Meatpacking District. Opening in Fall 2026, this store enables customers to truly experience the Bang & Olufsen product portfolio in an exciting environment. We are seeking an experienced Store Manager to enhance and uplift the commercial performance and customer experience.

Responsibilities

• Be fully accountable (end-to-end) for the performance, store operations, people management, and delivering sales and profit targets of the store.
• Guide the team to create a memorable customer experience at every touchpoint and develop rapport with priority customers.
• Perform day-to-day training with the sales team, ensuring they deliver up to Bang & Olufsen's high standards, in collaboration with the Global Training Team and online trainings.
• Build a motivated sales team focused on delivering the targets of the store.
• Act as the direct line manager of the store sales team, defining and following up on sales goals, weekly planning, and vacation calendar.
• Uplift the clienteling capabilities of the store team, encouraging and supporting networking activity to drive brand awareness and local client engagement.
• Initiate and oversee local brand awareness efforts, events, campaigns, partnerships, and activations alongside the local Head of CoCo, Marketing Manager, and Assistant Store Manager, including building and executing an annual marketing plan for the store.
• Act as an ambassador to the brand and represent the brand in and outside the store during key CRM events.
• Ensure high-quality in-store visual merchandising, following headquarter guidelines.
• Coordinate with internal and external stakeholders (Installation team, Bang & Olufsen HQ, service providers, after-sale service, etc.).
• Ensure seamless execution of all financial and administrative processes (sales and cost reporting, inventories, after-sales, etc.).

Requirements

• Ability to work within the store's scheduled opening hours, including activations outside normal hours and off-site events.
• Fluent verbal and written communication in English.

Qualifications

• Minimum five years’ experience in a store leadership position (Store Manager or Assistant Store Manager) in luxury, lifestyle, or upscale retail, with a history of meeting performance goals.
• Experience developing less-experienced managers and sales teams.
• Proficiency with Microsoft 365, including Sales CRM.

Skills

• Gregarious personality, able to relate to and connect with people from all backgrounds.
• Commitment to inspiring others to high standards and mentoring teams for great customer service.
• High motivation to deliver results and cope with setbacks.
• Understanding of brand representation and ability to model expected standards.
• Strong administrative skills for structuring and planning work schedules.
• Interest in high tech (hardware and software), design, and music.

Pay

$115-125K fixed annual salary + commission & benefits

Schedule

Ability to work within the store's scheduled opening hours, including activations outside normal hours and off-site events.

Benefits

Included in compensation package.

Location

Meatpacking District, New York City

Travel

Approx. 5%

Start Date

July 2026