Store Manager - Las Vegas, Crystals

About the role

The RIMOWA Store Manager is responsible for the overall achievement of store business objectives. The role involves providing leadership and managing a team to generate sales through exceptional client relations, product knowledge, and outreach initiatives while acting as a brand ambassador for RIMOWA.

Responsibilities

• Sales and Client Relations
  • Achieve store sales goals and other financial targets
  • Provide training for the team in selling techniques and product knowledge
  • Analyze store performance, identify problems, and craft solutions, including monitoring sales reports and financial statements
  • Demonstrate the highest level of service for a luxury brand, mentor the team on service standards, and assist in cultivating new and existing clients
  • Act as a brand ambassador of RIMOWA, play an active role in the community, and seek outreach/networking opportunities
• Stock and Inventory Management
  • Communicate with leaders to ensure inventory meets business needs
  • Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
  • Conduct inventory counts, manage RTVs, and oversee overall stock movement
  • Ensure accurate and efficient receipt and transfer of all goods
  • Execute well-organized inventory counts
• Team Management
  • Attract and recruit successful sales associates capable of being promoted into managerial positions
  • Coach the sales team on performance, provide professional development, and nurture corporate culture
  • Motivate the sales team through the creation of a fun work environment
  • Implement RIMOWA’s clienteling practices to build each team member’s business and overall store performance
• Store Operations
  • Maintain operation of all POS functions to ensure accurate store reporting
  • Maintain store payroll in accordance with the overall store budget
  • Create sales/marketing reports using Excel and Cedig
  • Manage facilities and operational costs
  • Handle other ad hoc projects as determined by management
• Visual Merchandising
  • Merchandise the store and execute window displays in accordance with company directives for collections
  • Maintain all display fixtures, lighting, and marketing material

Requirements

• Completion of a High School diploma or equivalent
• At least 5 years’ experience in retail management with a luxury brand
• Proven ability to drive sales from start-up, execute events, and work in concert with marketing
• Talent for managing and developing a cohesive team
• Required to lift boxes up to 20 lbs repeatedly

Schedule

Able to work evenings, weekends, and holidays.