store manager, Lansing/Jackson, MI.

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.

Responsibilities

• Lead a team that creates moments of connection and joy
• Manage a retail or customer service operation
• Coach and mentor team partners with professional maturity
• Work full time (the work regularly demands in excess of 40 hours per week)
• Work variable hours including early mornings, evenings, weekends and/ or holidays

Requirements

• 3 years retail / customer service management experience or 4+ years of US Military service
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment
• Strong leadership skills and the ability to coach and mentor team partners with professional maturity

Qualifications

• Minimum High School or GED Requirements
• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.

Skills

• Leadership
• Problem Solving
• Interpersonal Communication
• Organizational Skills
• Customer Service

Benefits

• Medical, Dental, Vision Insurance
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid Parental Leave
• Family Expansion Reimbursement
• Paid Vacation
• Sick Time (Accrued at 1 hour for every 25 hours worked)
• Eight Paid Holidays
• Two Personal Days per Year
• Participation in a 401(k) Retirement Plan with Employer Match
• Discounted Company Stock Program (S.I.P.)
• Starbucks Equity Program (Bean Stock)
• Incentivized Emergency Savings
• Financial Well-Being Tools
• Access to Educational Opportunities
• Upfront Tuition Coverage for a First-Time Bachelor’s Degree through Arizona State University’s Online Program via the Starbucks College Achievement Plan
• Student Loan Management Resources

Pay

• The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

• For roles below director, you will accrue vacation up to a maximum of 120 hours annually
• For roles at director or above, you will accrue vacation up to a maximum of 200 hours annually

Additional Information

• This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
• For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.

Equal Opportunity Employer

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.