store manager- King Of Prussia, PA

About the role

The Role at Starbucks is an exciting opportunity to join our dynamic team. We are seeking a highly motivated individual to lead our customer service initiatives.

Responsibilities

• Manage customer interactions to ensure high satisfaction levels.
• Train and mentor team members on best practices in customer service.
• Implement and optimize customer service processes to enhance efficiency and effectiveness.
• Conduct regular performance evaluations and provide feedback to team members.

Requirements

• Bachelor's degree in Business Administration, Customer Service, or related field.
• At least 3 years of experience in customer service or a related field.
• Proven ability to manage and motivate teams.
• Strong communication and interpersonal skills.

Qualifications

• Proficiency in Microsoft Office Suite.
• Experience with CRM systems.
• Knowledge of industry trends and best practices in customer service.

Skills

• Customer service excellence.
• Team leadership and management.
• Problem-solving and decision-making skills.
• Effective communication and conflict resolution.

Benefits

Our benefits package includes health insurance, retirement plans, and paid time off.

Pay

$20 per hour, plus commission based on sales performance.

Schedule

Full-time position with flexible hours to accommodate your needs.