Jobs · Customer Service · Tennessee

Store Manager In Training

Rent-A-Center · Madison, TN · 4 days ago
Customer Service$19.13/hrFull-time

About the role

Provide underserved customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

Responsibilities

  • Sales: Set daily and weekly goals related to the store's sales activities, oversee and direct coworkers' sales activities, approve rental agreements, monitor planned results for sales as measured by revenue and growth.
  • Account Management: Oversee direct coworkers' collection activities, follow up on accounts that require manager interventions, approve customer commitments, and provide leadership and training to ensure all coworkers comply with established procedures and practices for collections.
  • Leadership: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensure compliance with company policies, protect company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security, and resolve problems and complaints quickly.
  • Coworker Management: Oversee and provide effective training & development for all coworkers, schedule and organize daily activities and goals, staff, recruit and hire for assigned store, maximize retention of coworkers and reduce turnover, and manage direct coworkers and train for exceptional customer service.

Requirements

  • 3–5 years of retail/management experience
  • Completion of RAC's Store Manager Development Program during training period
  • Computer literacy/proficiency in store operation applications
  • Valid state driver's license and good driving record — you will be driving company vehicles

Qualifications

  • Seeking more than just a job, but a career
  • A desire to improve our customers' lives
  • A dynamic personality that will drive business
  • Grit and determination

Benefits

  • Paid Time Off
  • Health insurance
  • 401(k) with company match

Pay

Minimum starting hourly rate of $19.13–$22.50 per hour. Weekly pay (companywide).

Schedule

  • Full-time employment with a consistent schedule
  • Sundays off — we are closed

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