Store Manager in Training
O'Reilly Auto Parts · Lebanon, NH · 4 days ago
Business DevelopmentFull-time
About the role
Assist store manager in areas of sales, appearance, and overall operations of store. Objective is to receive hands on training preparing manager in training for a management position in another store or future location. Bilingual candidates encouraged to apply.
Responsibilities
- Supervise the professional and retail operations of store and team members involved, including all delivery and installer service specialists (Professional) and all parts and merchandising specialists (Retail).
- Responsible for supervising work performed by all team members assigned to store/HUB store.
- Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision.
- Communicate all information contained in Team Weekly and monthly store managers’ meetings to all team members.
- Train new team members assigned to him or her.
- Handle team member performance evaluations and recommend pay increases for these individuals.
- Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
- Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas; monitoring/reinforcement of safety expectations.
- Make sales calls with/without store manager; may be assigned a schedule for making weekly customer calls.
- Support store manager in area of store operations as assigned.
- Responsible for the maintenance of delivery fleet and maintain records for each vehicle.
- Ensure staff is keeping store/HUB store neat, clean and organized at all times.
- Electronic scheduling, clocking, and payroll: learn to utilize the electronic scheduling and timekeeping system and the payroll entry functions.
- Learn to manage key components of gross profit.
- Monitor professional customer returns for core and warranty abuse.
- Review competitive price matches and price overrides for proper use.
- Review individual team member productivity and KPI dashboard daily.
- Review monthly P&L statement with store manager and discuss areas of opportunity.
Requirements
- High School Diploma
- Excellent interpersonal and leadership skills
- Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program
- Ability to read and match numerical/alpha characters quickly and accurately
- Knowledge of automotive parts, equipment and systems
Preferred qualifications
- O’Reilly store and/or distribution center experience
- Completed O’Reilly management training program
- Advanced computer skills
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
Benefits
- Competitive wages & paid time off
- Stock purchase plan & 401k with employer contributions starting day one
- Medical, dental, & vision insurance with optional flexible spending account (FSA)
- Team member health/wellbeing programs
- Tuition educational assistance programs
- Opportunities for career growth