Store Manager In Training

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers, truck and van accessories, carports, playhouses, chicken coops, and dog houses. We serve residential, commercial, fleet, and government customers through our 150+ retail store locations in eighteen states, supported by our corporate offices (in Mount Airy, NC, and Cobden, IL), distribution centers, and strategically located manufacturing facilities.

About the role

The Store Manager in Training is based in the Charlotte, NC retail district location and has overall responsibility for driving revenue growth and overseeing the sales operations of multiple stores within a designated area by traveling to various store locations to ensure the assigned store operates to company standards when the store manager position is vacant. This position reports directly to the District Sales Manager and may have up to 10 direct reports.

Responsibilities

• Oversees sales operations in various stores within a designated area.
• Manages different stores in the area as needed to ensure continuity of operations and customer service.
• Achieves sales targets across different locations.
• Trains and mentors sales staff to deliver excellent customer service.
• Maintains store staff through recruiting, selecting, training, coaching, counseling, and disciplining employees.
• Ensures assigned store location is stocked with inventory and meets company standards.
• Analyses sales data to identify opportunities for growth and increased profitability.
• Achieves financial objectives by effectively controlling expenses.
• Collaborates with the marketing team to develop strategies for boosting sales.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service needs.
• Protects employees and customers by providing safe, clean, and well-organized stores.
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Handles customer complaints and issues in a professional manner.
• Performs other duties as assigned; responsibilities may change at any time with or without notice.

Requirements

• Proven experience in a similar role in the retail sector.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in using point of sales and inventory management software.
• Ability to travel to different store locations.
• Strong problem-solving skills and the ability to make quick decisions.
• Knowledge of the local market and customer preferences.
• Bachelor’s degree in business administration, marketing, or other related field is preferred.
• 3 years experience in a management role in sales, retail, vehicle accessories, or inventory management.
• Approximately 90% travel within the United States to stores within the designated area.

Benefits

• Competitive salary.
• Competitive benefits package.
• 401K with a company match.
• Paid days off: holiday and vacation.
• Continuous training and growth opportunities.

Physical Requirements

• Ability to stand for extended periods.
• Ability to type on a keyboard.
• Ability to remain in a stationary position.
• Ability to lift up to 50 pounds.
• Ability to move easily around the store, including walking, bending, kneeling, and reaching.
• Ability to handle and manipulate objects, use a computer, operate a cash register and other equipment.
• Ability to hear and talk.
• Requires close vision for computer work and reviewing correspondence.

Work is performed in a controlled office and retail environment, with noise levels within acceptable safety levels, paper dust, etc.