Store Manager - Gosford Village (Bakersfield, CA)

Location: 5385 Gosford Rd., Bakersfield, CA 93313, United States. This is a full-time, salaried (exempt) position.

About the Role

As Store Manager, you’ll be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you lead store operations, develop and coach your team, and elevate the client experience.

Responsibilities

• Oversee all daily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high-volume environment.
• Lead with vision and passion to coach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals.
• Attract, recruit, and onboard exceptional talent, building an inclusive team that embodies Sephora’s values and consistently delivers the signature service clients love.
• Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Foster a spirit of ongoing learning through thoughtful coaching, open dialogue, and providing resources to enable associates and leaders to reach their highest potential.
• Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Drive results by optimizing inventory and staffing resources, swiftly adapting to shifting priorities and opportunities within a vibrant, ever-evolving retail landscape.

Requirements

• Demonstrated success in high-volume, complex retail or hospitality environments, with a proven ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets.
• Strong ability to recruit, inspire, and develop top talent, fostering an energetic, collaborative atmosphere that delivers outstanding results.
• Adept at building trust, clarity, and enthusiasm not only within teams but also with senior leadership. Skilled at managing conflict, facilitating complex discussions, and ensuring alignment.
• Passion for empowering teams via mentorship, real-time coaching, feedback, and fostering a culture of learning and accountability.
• Experience creating personalized, memorable experiences for lasting loyalty and satisfaction, and balancing operations with business growth.
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
• Must be able to handle and apply products to clients—with or without accommodation.

Schedule

This role requires availability including evenings, weekends, and holidays.

Pay

The annual base salary range for this position is $86,000.00 - $105,300.00. The actual base salary offered depends on factors including qualifications, experience, skills, education, certifications, and geographic location. Individuals in this role may also be eligible for bonuses.

Benefits

• Health: Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora fully covers disability and life insurance for employees.
• Wealth: Competitive 401k with 4% match, FSA and HSA programs, and a Student Debt Retirement plan where student loan payments qualify for the 401k match.
• Balance: Vacation paid time off, sick paid time off, and protected leave.
• Growth: Access to training, tuition reimbursement, and leadership development programs.
• Perks: 30% discount on all merchandise/services, opportunities for free product ("gratis"), and flash sale discounts on LVMH brand products.
• Support: Free mental health and financial coaching resources with 24/7 access via Modern Health and Financial Finesse. Volunteer and donation matching programs.