Store Manager, Full-Time - Ohio, Cleveland Metro Region

About the Role

We're opening a new store in the Cleveland Metro Region in Ohio, expected in February 2027. As the Store Manager, you'll lead all efforts to achieve store goals, reporting to the Regional Director. This role requires a minimum of 40 hours per week, with availability across a full 7-day work week, including flexible scheduling for days, nights, weekends, and holidays.

Responsibilities

• Measure and monitor sales performance, taking action to improve business results.
• Own operational execution to achieve revenue targets while managing budget and expenses.
• Use business acumen to identify opportunities and build solutions.
• Consistently meet and exceed store sales goals.
• Drive an elevated client experience, acting as a brand ambassador and educating customers on sustainability.
• Lead the sales floor, deliver excellent customer service, and build loyal client relationships.
• Manage scheduling to optimize sales and service while achieving payroll goals.
• Maintain inventory accuracy and controls.
• Lead and train the team on deliverables, loss prevention, and facility maintenance.
• Oversee merchandising presentation and strategize for customer experience.
• Provide feedback on product and sales performance to corporate partners.
• Manage day-to-day performance of retail teams, including hiring, training, and development.
• Conduct performance reviews, development plans, and disciplinary actions.

Requirements

• Minimum of 5 years of retail experience.
• Minimum of 4 years of retail management experience.
• Experience in a sales or operationally intensive business.
• Ability to work in a fast-paced, cross-functional environment.
• Strong interpersonal skills and ability to interact with diverse personalities.
• Self-motivation for continuous personal and team development.
• Understanding of retail labor laws.
• GSuite experience is a plus.

Qualifications

• Drive to take on new challenges and inspire the team.
• Ability to set clear objectives and maximize business results.
• Proactive and entrepreneurial mindset with a sense of urgency.
• Keen eye for identifying and evaluating new business opportunities.

Pay

The anticipated base salary range for this role is $70,000 - $125,000 per year, depending on experience, skills, and qualifications. Compensation decisions are made thoughtfully and may vary to reflect individual circumstances and business needs.

Benefits

• Employer-sponsored private medical, dental, and vision insurance.
• Commuter benefits.
• Competitive paid time off, including vacation, sick leave, and company holidays.
• Retirement planning support with sustainable investment options.
• Fertility care support through Carrot, including up to $5,000 reimbursement after 1 year.
• Clothing discount and culture events.

Reformation is an Equal Opportunity Employer committed to building a diverse and inclusive team. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status. Accommodations are available during the application or interview process.