Store Manager For Eyes

About the role

For Eyes is an optical retailer offering high-quality brands and products with great pricing. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. We proudly offer every customer a perfect blend of expert eye care and affordable eyewear. When you join For Eyes, you are starting a career with endless possibilities for growth. For Eyes is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products.

Responsibilities

• Convey a commitment to providing great Customer Service through ensuring the For Eyes team perform the Simple Sales Process
• Provide effective on-the-job training and guidance to team members making use of Company provided programs
• Deliver clear, motivating and constructive feedback in a timely manner to all retail associates
• Confront problem performers directly and without delay; initiate appropriate disciplinary action when necessary and follow up to monitor progress
• Conduct Meaningful Conversations during required times to elevate associate satisfaction, performance and results
• Drive profitable personal sales, modeling the way and fostering a retail selling culture
• Analyze store financial data and make recommendations regarding steps which can be implemented on the retail side of the business to improve profitability
• Strive to exceed on all targets set
• Deliver the key performance indicators by inspiring their team to provide the customer experience that exceed expectations through NPS and Google Ratings
• Execute and onboard staffing to guidelines
• Perform administrative duties to include payroll, inventory management, technical application and understanding
• Complete and file in a timely manner all necessary store and customer paperwork being thorough and exact in detail
• Lead Doctor of Optometry partnership and co-planning
• Adhere to company policies and procedures regarding loss prevention
• Prepare and execute physical inventory per company guidelines
• Execute to guidelines Inventory Management System and Order tracker as a part of global POS
• Ensure all company approved safety programs are implemented and maintained consistently per standards, creating a safe working environment for all Associates/Customers

Qualifications

• High School graduate or equivalent
• 3+ years as an optical associate or non-optical retail management
• Comprehensive knowledge from operations, processes and business implications
• Strong influencing and negotiating skills
• Team building and management skills
• Strong communicator and listener
• Strong basic math skills (addition, subtraction, multiplication, division)
• Sales skills
• Familiarity with POS system, computers and calculators
• Organization skills
• Knowledge of current store merchandise
• High level of business acumen

Preferred qualifications

• College degree or equivalent
• State licensure (if applicable) and/or ABO Certification in non-licensed states
• Previous experience in customer service and retail

Pay

Pay Range: 32.01 - 55.42

Benefits

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.