Store Manager - Famous Footwear

Inspire The Customer Connection

You’ll inspire the team with integrity and drive, fostering a culture centered on customer relationships, operational excellence, and flawless delivery of both. You’ll dedicate time to develop internal talent by assessing associates’ strengths and opportunities, motivating new levels of greatness by modeling the selling behaviors and infusing coaching moments to power our Customer Connection.

Lead Talent Discovery

You’ll be enthusiastic and proactive about seeking out and networking with exceptional external talent, knowing that each hire has the potential to elevate the store’s sales growth. No empire is built overnight, so you’ll invest time, effort, and resources in developing strong succession plans for leadership roles within the store. When interviewing, you’ll hire individuals passionate about creating top-notch customer experiences driven by attentiveness to service and determination to sell.

Own Retail Operations

You’re an expert in day-to-day store operations (from pricing to shipment processing to inventory and everything in between) and put in the work so the store runs like a tightly laced sneaker. As a framework for success, you’ll leverage our store standards, keeping all our famous styles easily shoppable. As the strategic mind behind staffing decisions, you balance associate availability, peak times, and seasonal demands to keep our team equipped to deliver exceptional service.

Leverage Insights to Deliver Results

You’ll bring your best self to each day and take ownership of your goals and their impact on Famous’s overall performance. Drive sales with purpose and determination, utilizing insights from business analysis and observations to refine strategies and enhance results. Recognize the significance of every shoe sale and use your understanding of available resources and key partnerships to seamlessly align operational efforts for success.

Be the Architect of a Winning Culture

You’ll create a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected. You’ll maintain a positive and proactive mindset, particularly when facing challenges, setting a winning example for others to follow. To increase retention and improve Associate effort and performance, you’ll promote team engagement in fresh and exciting ways.

Perks You’ll Enjoy!

• Monthly Performance Bonus
• Career Development and Learning Opportunities
• Socially Conscious Discounts
• Relaxed Dress Code & Small Team Environment
• Daily Access to Pay
• Employee Assistance Programs
• Benefit Offerings: PTO, Health, and Retirement

Preferred Qualifications & Education

• A High School Diploma/GED
• 1-5 years of retail store management experience, specialty retail preferred
• Builds constructive and effective relationships within store teams
• Demonstrates an ability to set objectives and goals and organize work appropriately to meet and exceed goals
• Displays an ability to lead, manage, motivate, and communicate positively with store Associates at all levels
• Exercises independent judgment and discretion, partnering with Territory Sales Manager as needed
• Displays cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Demonstrates expertise and proven ability to lead general retail practices and procedures
• Can work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours
• Has basic computer skills

Physical Requirements and/or Environment

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Ability to be mobile on the sales floor for extended periods of time