store manager, Elko, Nevada

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.

Responsibilities

• Create and maintain a positive and inclusive environment for all customers and team members.
• Lead and develop a team of baristas, ensuring they are trained and motivated to provide exceptional service.
• Manage inventory, ordering, and maintaining the cleanliness and organization of the coffeehouse.
• Engage with customers to understand their needs and preferences, and recommend products that align with their tastes.
• Collaborate with the marketing team to promote the coffeehouse's brand and events.
• Ensure compliance with health and safety regulations.

Requirements

• 3 years retail / customer service management experience or 4+ years of US Military service.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mentality with experience in a sales-focused environment.
• Strong leadership skills and the ability to coach and mentor team partners with professional maturity.

Qualifications

• Minimum High School or GED Requirements.
• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Skills

• Customer service skills.
• Leadership and mentoring abilities.
• Inventory management.
• Product knowledge.
• Problem-solving skills.

Benefits

• Medical, dental, vision, basic and supplemental life insurance.
• Short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• Participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
• Access to 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
• Access to backup care and DACA reimbursement.
• Compliance with state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act.

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

The schedule for this role may vary and can include early mornings, evenings, weekends, and holidays.