Store Manager, Chicago

About Us

It is our mission to make beautiful clothes in a beautiful way. ZIMMERMANN stands for style over fashion, and our collections are designed with integrity, to last. We centre building respectful, mutually beneficial, long-term partnerships with our factories and other suppliers, based on the highest standards of ethics and professionalism. We want to protect the environment and actively choose to work with the most energy efficient and water efficient production processes available to us. We welcome new ideas and innovations. Our approach is practical, research-driven and open-minded. We are looking for the best long-term solutions to ensure our business is as responsible as possible, and we actively engage in initiatives, business methods and systems that promote human rights, support communities and protect our natural environment.

Position Purpose

A rare opportunity exists for a Store Manager to join our Chicago Store. Our Store Manager will lead the team whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.

Responsibilities

• Consistently provide strong leadership, lead by example, and present as a role model for all team members.
• Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation, and creating a memorable brand experience.
• Ensure that all team members achieve a superior standard of excellence in client service, brand knowledge, and product knowledge.
• Promote an enjoyable and collaborative working environment which fosters passion, focus, and discipline.
• Drive the recruitment process in line with Zimmermann’s Diversity and Inclusion vision.
• Successfully lead and develop a high-performing team that achieves individual and team sales results, builds strong team morale, and maintains a positive workplace attitude.
• Identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
• Provide consistent feedback for the team’s development and training and follow company guidelines when team member performance does not meet expectations.
• Ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
• Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
• Promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
• Effectively manage store rostering including timesheet management and roster creation.

Requirements

• Proven experience in a similar leadership role.
• Excellent organization skills and high attention to detail.
• Passion for the brand and fashion retail industry.
• Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
• Desire for a long-term and fulfilling career journey.

Benefits

• Access to tailored development plans and learning opportunities.
• Generous employee benefits and product discounts.
• Clear pathways for career progression within a global organization.
• A collaborative, high-performing, and inclusive team culture.

Pay

85,000 - 95,000 USD (yearly)