Store Manager BluFox Mobile- Southfield
About the role
Lead. Inspire. Grow. Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success? Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway. We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management. At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers.
Responsibilities
- Lead, coach, and develop a high-performing retail sales team
- Recruit, interview, onboard, and train new employees
- Foster a positive, customer-focused, and sales-driven culture
- Conduct performance reviews, coaching sessions, and development planning
- Drive store revenue and exceed sales goals
- Monitor KPIs including sales performance, customer satisfaction, and productivity
- Identify opportunities to increase customer acquisition and retention
- Implement sales strategies that support company growth objectives
- Deliver exceptional customer service and create a best-in-class customer experience
- Resolve customer concerns quickly and professionally
- Build strong relationships with customers and the local community
- Ensure team members maintain expert knowledge of Comcast Xfinity products and services
- Manage daily store operations, scheduling, and staffing
- Maintain inventory accuracy and merchandising standards
- Ensure compliance with company policies and operational procedures
- Analyze sales reports and business metrics to improve performance
Requirements
- Fluent in both English and Spanish
- Previous experience as a: Retail Store Manager
- Previous experience as a: Sales Manager
- Previous experience as a: Wireless Retail Manager
- Previous experience as a: Telecommunications Manager
- Previous experience as a: Customer Service Manager
- Strong leadership, coaching, and employee development skills
- Proven ability to drive sales growth and achieve performance goals
- Excellent communication and relationship-building abilities
- Strong analytical and problem-solving skills
- Ability to work flexible schedules, including evenings, weekends, and holidays
- Ability to stand for long periods of time
- Ability to lift up to 25lbs
Qualifications
- Experience in telecommunications, wireless, internet, cable, or technology sales
- Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments
- Multi-unit retail or high-volume sales experience
Benefits
- Competitive base salary plus performance incentives
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Training and Ongoing Leadership Development
- Paid Vacation, Sick Time, and Personal Time Off
- Career Advancement and Internal Promotion Opportunities
- Modern, State-of-the-Art Retail Environment
- Employee Stock Ownership Program (ESOP) available at select locations
- Annual Blufox Winners Circle Trip to Mexico for top performers