Store Manager BluFox Mobile- Reisterstown

About the role

Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our locations. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion.

Key Responsibilities

• Retail Leadership & Team Management
• Lead, coach, and develop a high-performing retail sales team
• Recruit, interview, onboard, and train new employees
• Foster a positive, customer-focused, and sales-driven culture
• Conduct performance reviews, coaching sessions, and development planning
• Sales & Business Growth
• Drive store revenue and exceed sales goals
• Monitor KPIs including sales performance, customer satisfaction, and productivity
• Identify opportunities to increase customer acquisition and retention
• Implement sales strategies that support company growth objectives
• Customer Experience
• Deliver exceptional customer service and create a best-in-class customer experience
• Resolve customer concerns quickly and professionally
• Build strong relationships with customers and the local community
• Ensure team members maintain expert knowledge of Comcast Xfinity products and services
• Operations & Store Performance
• Manage daily store operations, scheduling, and staffing
• Maintain inventory accuracy and merchandising standards
• Ensure compliance with company policies and operational procedures
• Analyze sales reports and business metrics to improve performance

Requirements

• Fluent in both English and Spanish
• Previous experience as:
• Retail Store Manager
• Sales Manager
• Wireless Retail Manager
• Telecommunications Manager
• Customer Service Manager
• Strong leadership, coaching, and employee development skills
• Proven ability to drive sales growth and achieve performance goals
• Excellent communication and relationship-building abilities
• Strong analytical and problem-solving skills
• Ability to work flexible schedules, including evenings, weekends, and holidays

Preferred

• Experience in telecommunications, wireless, internet, cable, or technology sales
• Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments
• Multi-unit retail or high-volume sales experience