Store Manager, Beyond Yoga® - La Jolla Westfield UTC - San Diego, CA

Responsibilities

• Business Ownership: Leads the retail team in achieving daily/weekly/monthly sales goals in addition to meeting store financial plans through use of strong decision‑making skills with a primary focus on driving employee engagement and a collaborative selling environment; can effectively assess and strategize how to drive performance goals (Conversion, Units Per Transaction, Sales Per Hour and other measurable KPI’s); able to utilize company tools and resources to assess the business and put into action a plan to celebrate wins and address areas of opportunity.
• Team Management: Recruit and make hiring, pay and termination decisions for all levels of store personnel including members of store management; strong history of hiring and developing amazing talent; manage employee relations issues including but not limited to coaching and conflict resolution and ensuring all associates follow Beyond Yoga and LS&CO Operational Excellence policies and procedures; facilitate onboarding and training processes for new hires on Beyond Yoga culture, product knowledge, selling culture, and other employee responsibilities; coach staff to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates for promotion.
• In Store Experience + Operations: Achieve payroll plan through managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is staffed to assist customers; ensure sound inventory management through an accurate receiving and sending merchandise process, completing all required business directives such as price change and ticketing procedures; prevent loss by educating associates on customer service, monitoring daily store activity, ensuring company policies are followed and partnering with Home Office partners as needed; perform store visual standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to visual merchandising direction based on the lay out and needs of the store; ensure product is displayed in a manner which tells a story through styling and is compelling to the customer; maintain appropriate levels of product on the sales floor by planning and directing floor replenishment; create a compelling store experience for customers by engaging and modeling appropriate selling and service behaviors to associates.
• Community and Culture: Builds relationships naturally, embraces individuality and fosters a culture of diversity and inclusion; collaborate with store team and Home Office partners on building connections with the local community and contributing to the execution of inspiring events to drive brand engagement as needed; a brand ambassador that embodies and can cultivate the company’s core values.

Requirements

• Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast‑paced and deadline‑oriented environment.
• Collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
• Self‑starter with a growth mindset, enjoys learning new tools