Jobs · Customer Service · Washington

store manager - Bellingham, WA

Starbucks · Bellingham, WA · 6 days ago
Customer ServiceFull-time

About the role

The role involves managing a team of baristas to ensure smooth operations and exceptional customer service in our coffee shops.

Responsibilities

  • Oversee daily operations to meet sales targets and maintain high standards of quality and cleanliness.
  • Train and mentor baristas to enhance their skills and contribute to the team's success.
  • Handle customer inquiries and complaints, ensuring all issues are resolved promptly and satisfactorily.
  • Manage inventory levels and order supplies to maintain optimal stock.

Requirements

  • At least 2 years of experience in a leadership or supervisory role within a fast-paced environment.
  • Proven ability to manage teams effectively and motivate employees.
  • Strong communication and interpersonal skills to interact with customers and colleagues.
  • Ability to work flexible hours including weekends and evenings.

Qualifications

  • High school diploma or equivalent.
  • Valid driver’s license and reliable transportation preferred.

Skills

  • Customer service orientation.
  • Leadership and management skills.
  • Team building and mentoring abilities.
  • Problem-solving and decision-making skills.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$20-$25 per hour based on experience and qualifications.

Schedule

Variable schedule with potential for evening and weekend shifts.

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