store manager, Baton Rouge LA

About the role

The role involves managing a team of baristas to ensure smooth operations and exceptional customer service in a bustling café environment.

Responsibilities

• Oversee daily operations including inventory management and staff scheduling.
• Train and mentor baristas to enhance their skills and provide top-notch service.
• Handle customer inquiries and complaints, ensuring customer satisfaction.
• Conduct regular performance evaluations and provide feedback to employees.

Requirements

• Bachelor's degree in hospitality, business administration, or related field.
• At least 3 years of experience in café management or similar roles.
• Proven ability to manage teams effectively and motivate employees.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.

Qualifications

• Valid food handler certification.
• Experience with point-of-sale systems.
• Knowledge of local coffee culture and trends.

Skills

• Leadership and management skills.
• Customer service orientation.
• Problem-solving abilities.
• Technical proficiency with POS systems.

Benefits

• Competitive salary package.
• Health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.

Pay

$20-$25 per hour based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate shift needs.