Jobs · Customer Service · Texas

Store Manager, Austin

Zimmermann · Austin, TX · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

A rare opportunity exists for a Store Manager to join our Austin boutique. Our Store Manager will lead the team whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.

Responsibilities

  • Consistently provide strong leadership, lead by example and present as a role model for all team members.
  • Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
  • Ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
  • Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
  • Drive the recruitment process in line with Zimmermann’s Diversity and inclusion vision.
  • Successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
  • Identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
  • Provide consistent feedback for the team’s development and training and follow company guidelines when team member performance does not meet expectations.
  • Ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
  • Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
  • Promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
  • Effectively manage store rostering including timesheet management and roster creation.

Qualifications

  • Proven experience in a similar leadership role.
  • Excellent organization skills and high attention to detail.
  • Passion for the brand and Fashion retail industry.
  • Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
  • Desire for a long-term and fulfilling career journey.

Benefits

  • Access to tailored development plans and learning opportunities.
  • Generous employee benefits and product discounts.
  • Clear pathways for career progression within a global organisation.
  • A collaborative, high-performing, and inclusive team culture.

Schedule

Flexible schedule to accommodate the needs of the position and the team.

Pay

Competitive salary commensurate with experience and qualifications.

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