Jobs · Business Development · Michigan

Store Manager

Wireless Zone LLC · Plainwell, MI · 1 wk ago
On-siteBusiness DevelopmentFull-time

Benefits

  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Verizon Wireless Sales Manager

Key Responsibilities

  • Lead all aspects of retail store operations with a strong focus on sales performance and customer experience
  • Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics
  • Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement
  • Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques
  • Cook with team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies
  • Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews
  • Foster a culture of accountability, motivation, and continuous improvement
  • Recruit, train, onboard, and retain top sales talent
  • Analyze sales reports, behavioral trends, and performance data to create actionable development plans
  • Lead by example through strong personal sales performance and customer interactions
  • Maintain exceptional customer service and resolution of escalated concerns
  • Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology
  • Oversee inventory, merchandising, compliance, and operational standards

Qualifications

  • Previous wireless, retail, or commission-based sales management experience required
  • Proven track record of exceeding sales goals and developing high-performing teams
  • Strong coaching, leadership, and communication skills
  • Able to observe behaviors, identify performance gaps, and deliver effective developmental feedback
  • Excellent listening skills with the ability to motivate and influence others
  • Strong understanding of consultative and behavioral-based selling techniques
  • Experience managing performance metrics and accountability processes
  • Able to multitask and lead in a fast-paced, results-driven environment
  • Flexible availability, including evenings, weekends, and holidays
  • High school diploma or equivalent required; college degree preferred

Desired Traits

  • Highly competitive and results-oriented
  • Passionate about coaching and employee development
  • Strong leadership presence with a positive attitude
  • Confident decision-maker with excellent problem-solving abilities
  • Motivated by performance, team success, and operational excellence
  • Professional, energetic, and adaptable
  • Strong emotional intelligence and interpersonal skills

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