Store Manager

Responsibilities

• Manage daily operations, ensuring efficient facility performance.
• Deliver exceptional customer service (online, over-the-phone, in-person), building strong tenant relationships.
• Oversee leasing, payment processing, and delinquency management.
• Maintain facility cleanliness and security through regular inspections and light cleaning.
• Implement marketing strategies to enhance occupancy and revenue.
• Conduct administrative tasks, including completing leases, auditing inventory, and providing other documentation needed for the store.
• Conduct financial tasks, including bank deposits, record-keeping, reducing delinquent accounts.
• Work with and ensure performance of local vendors (e.g., tracking work orders for maintenance services, etc.).
• Lead and develop the team, promoting a positive work environment.
• Selling storage related merchandise and ensuring adequate inventory (e.g., locks, boxes, etc.).

Qualifications

• A high school diploma or equivalent required; higher education preferred.
• 2+ years experience in customer service, with supervisory experience.
• Knowledge of the self-storage industry required.
• Strong communication, organizational, and leadership skills.
• Computer proficiency in MS Office (Outlook, Word, basic Excel, Teams).

Benefits

• Industry-leading benefits.
• 401K with match.
• Dental / Life / Vision/Medical.
• Employee Discount.
• Industry-leading paid-time-off.

Schedule

• 8-10 hour shifts covering 40 hours per week most weeks (rare need to cover more hours in event of sick colleague).
• Between the hours of 9-6.
• Store is open Monday to Sunday.

Company Storage Employment Policies

• We are committed to creating a diverse environment and are proud to be an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Privacy Notice

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Employment Eligibility

Must be legally authorized to work in the United States.

Background Checks

Employment is contingent upon successful completion of a background check which may consist of an alcohol/drug screening and former employee references.

At-Will Employment

This is an at-will position, meaning either the employer or the employee can terminate the employment relationship at any time for any lawful reason.

Reasonable Accommodations

We provide reasonable accommodations to applicants with disabilities, where appropriate to assist in the hiring process and to perform the essential functions of the job.