Store Manager

About Us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back.

About the Role

As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead every aspect of your store’s day-to-day operations and plan for future success. You’ll be ultimately accountable for setting the standard for extraordinary customer experiences, top-notch employee performance, and record-breaking sales. This role is for someone who loves people, wants to create a better world, and knows how to make things happen. You’ll mentor, lead, and inspire your team while having a lot of fun. Your goal is to run not just a successful store, but one that’s fantastic for your community, customers, and employees. You will have the opportunity to change people’s lives.

Responsibilities

• Financial Performance – 50%
  • Drive sales by leading from the floor, providing incredible hospitality, and being one of the top two performing salespeople.
  • Support financial goals through the annual budgeting process, financial reviews, and team coaching.
• Staff Performance – 25%
  • Lead training across all key areas and validate through observation, role-play, and tools like Trek U.
  • Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.
• Store Merchandising & Operations – 15%
  • Maintain an organized, shopper-friendly store with strong merchandising and displays.
  • Oversee store operations including inventory management, supply management, and QuickBooks exports.
• Human Resources – 10%
  • Manage hiring, onboarding, scheduling, and team development.
  • Support all HR processes including discipline and team engagement.

Requirements

• Retail Know-How: You’ve got a solid handle on retail fundamentals—think KPIs, profit & loss statements, budgets—the numbers that keep a store thriving.
• Leadership Experience: You’ve led a team for at least a year and know how to coach, inspire, and bring out the best in people.
• Retail Roots: You’ve spent at least 2 years in the retail world.
• Operational Chops: From inventory and merchandising to payroll, scheduling, and customer service—you’ve done it all and can juggle these pieces like a pro.
• Love for Bikes: You believe bikes make the world better! Whether you’re a daily commuter, weekend warrior, or just love helping others discover cycling, you bring the passion.
• Problem-Solving Skills: You’re quick on your feet and great at figuring things out—even when the path isn’t totally clear.
• Communication Game: You know how to keep it clear, real, and respectful—whether it’s over email, in a team huddle, or helping a customer find their perfect ride.
• Comfort with Change: Retail moves fast, and you’re cool with that. You’re flexible, resourceful, and ready to roll with whatever comes your way.

Benefits

• Flexible and fun company culture
• Competitive health care PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000 (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

Location: Trek Store Robinson