Store Manager

About the role

The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.

Responsibilities

As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role:

• Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members
• Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer
• Creating and fostering a welcoming environment and sense of belonging in the Store
• Ensuring that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities
• Scheduling, organizing, and planning daily activities for team members to ensure efficient store operations
• Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition
• Communicating company processes, policies, and directives to team members
• Evaluating those processes for effectiveness and coordinating with District Manager and/or Regional Manager to eliminate problems
• Learning how to create a desirable work environment through promotions, recognition, and empowerment
• Problem solving and conflict resolution for both team members and customers
• Learning sales and profit management – accountable for achieving top and bottom line
• Promoting a safe and productive work environment
• Managing the daily merchandise flow to ensure adequate in-stock and inventory controls
• Learning the process of organizing merchandise resets to company specifications on a periodic basis
• Implementing and sustaining merchandise presentation per company standards
• Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance

Additionally, you will be trained on:

• Daily, weekly, and monthly processing of required paperwork
• Periodic sales forecasting, payroll analysis, and budget review
• Documentation of team member evaluations and corrective action
• Managing periodic price changes
• Communicating inventory needs to buyers and distribution centers
• Coordinating and conducting special sales events
• Assisting District Manager and other Store Managers in solving district issues and supporting operational needs
• Community involvement
• Addressing team member issues and concerns, working with HR team when necessary
• Assessing and developing team members for advancement within the organization
• Budgeting and sales forecasting
• Auditing store processes

Requirements

Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver’s license.

Qualifications

High school diploma, Bachelor’s degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered.

Skills

Must have valid driver’s license if you drive for company business. Process information and merchandise through system and POS Register system. Read, write, and count to accurately complete all documentation. Freely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.

Benefits

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period.